Accessibility

Accessibility at Pointify

We want Pointify Travel to be usable by everyone who wants to book a trip \u2014 including people who use screen readers, keyboards, voice control, switch devices, or high-contrast and reduced-motion settings.

Conformance target

We aim to conform to WCAG 2.2 Level AA across every public page of pointifytravels.com and its iOS app. We measure ourselves against that standard when we ship new features, and we prioritize regressions that drop us below it.

What we\u2019ve built in

• Keyboard navigation across all interactive surfaces, with a visible focus ring on every actionable element.
• Semantic HTML \u2014 buttons are <button>, links are <a>, headings are ordered, form fields carry <label>, and tables use proper row/column headers.
• ARIA landmarks and live regions for the search stream, toast notifications, and modal dialogs so assistive tech announces updates.
• Dark and light themes, both tested to pass WCAG AA contrast on every text-vs-background pair.
• Reduced-motion support \u2014 when your system prefers reduced motion, we tone down carousels, floating animations, and auto-scrolling tickers.
• Scalable text \u2014 the product works at iOS Dynamic Type sizes and at 200% browser zoom without horizontal scrolling.
• Non-colour affordances \u2014 we never use colour alone to convey state. Deal badges include text labels, error fields include descriptive text, and loading states include both a spinner and a role=status announcement.

Known gaps we\u2019re working on

• Some scraped third-party images (airline and hotel brand marks) lack descriptive alt text beyond the brand name. We\u2019re auditing and upgrading these progressively.
• The interactive seat-map on booking is visual-first; a keyboard-accessible alternative is on the roadmap.
• We have not yet formally tested with JAWS; our internal testing covers VoiceOver, NVDA, and TalkBack.

Assistive technology we test against

• VoiceOver on iOS + macOS
• NVDA on Windows (Firefox + Chrome)
• TalkBack on Android
• Keyboard-only navigation on all major browsers

How to report an issue

If something on Pointify doesn\u2019t work with your assistive tech \u2014 or you hit any barrier getting the information you need \u2014 please tell us. Include the page, the assistive tool you\u2019re using, and what you expected to happen:

Email accessibility@pointifytravels.com. We read every message, and we target 5 business days for a first response.

Alternative access

If you need help completing a booking and the web UI isn\u2019t working for you, write to support@pointifytravels.comand a human will complete the booking on your behalf at no charge.