Airport VIP service
Greeted at the gate. Escorted past every line.
VIP meet-and-greet at 1,000+ airports. A personal greeter at the jet bridge, priority immigration, lounge escort, and porter service — the way premium cabins should feel on the ground too.
- Skip immigration line
- Porter handles every bag
- Lounge or gate escort
- Available 24 / 7
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Four scenarios where VIP service is worth every dollar
Most travelers don't need VIP for every trip. These are the moments where it pays for itself in saved time, lower stress, and a better arrival.
You have a 60-minute international connection
A greeter meets you at the jet bridge, walks you through priority immigration, escorts you to your next gate. Most travelers report saving 30–45 minutes vs. self-service.
You're traveling with elderly parents or young kids
A porter handles every bag, a greeter walks the family from curb to gate (or gate to curb), and you skip every queue. Meet & assist isn't just for the wealthy.
You're landing somewhere with a notoriously slow airport
Frankfurt, Mexico City, Mumbai, Lagos, Cairo — immigration can take 90+ minutes on a bad day. VIP service drops it to <10 minutes via a dedicated lane.
You're flying first class but the airport doesn't offer arrivals service
Many premium cabins include departures concierge but not arrivals. VIP fills the gap — match the experience on both sides of your flight.
Frequently asked
How does airport VIP / meet-and-greet service work?
A uniformed greeter waits for you at the jet bridge holding a sign with your name. They walk you through a priority immigration lane (where the airport offers one), wait with you at baggage claim, escort you through customs, and hand you off to your driver, lounge, or gate. The whole process is private — you bypass every public queue.
Which airports offer VIP service?
AirportConcierge (the partner Pointify routes to) covers 600+ airports across every continent. Major hubs like JFK, LHR, CDG, DXB, HND, SIN, and SYD have full coverage. Smaller regional airports may offer a "lite" version with greeting only.
How much does it cost?
Standard meet-and-greet starts at $195 per person at most major airports. Departures, arrivals, and connections are priced separately. Some airports offer family or group rates; the partner shows live pricing once you enter your airport.
When should I book?
At least 48 hours in advance. AirportConcierge needs to coordinate with the airport's VIP terminal staff and immigration desk. Last-minute bookings sometimes work but aren't guaranteed.
Is this the same as a private terminal (PS, Wheels Up)?
No. Private terminals (PS at LAX, Wheels Up Lounge) are entirely separate facilities you arrive at with your own car, often $1,500+. VIP meet-and-greet uses the regular airport but adds a personal escort — closer to $200 and available at every major airport.
Need a chauffeured car instead? Compare transfer tiers →
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