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Lufthansa's New Check-In Policy: What It Means for Travelers

Lufthansa's recent decision to require online check-in registration could complicate travel for infrequent flyers. Here's how to navigate this change effectively.

By Zoheb Alvi4 min read
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Lufthansa Business Class cabin
Lufthansa Business Class cabin
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Key Takeaways
  • Create an account: If you haven't already, set up a Lufthansa account before your next trip. This will allow you to check in online without any issues.
  • Familiarize yourself with the app: Download the Lufthansa app and explore its features. This can help streamline your travel experience.
  • Plan for extra time: If you are an infrequent traveler, factor in additional time at the airport to accommodate potential delays due to check-in queues.

Lufthansa's recent decision to require passengers to register for an account before accessing online check-in is a significant shift that could complicate travel for infrequent flyers. Understanding the implications of this change is crucial for points travelers looking to maximize their experience.

What does this mean for your travel experience?

The new policy from Lufthansa Group airlines is likely to create longer queues at airports, particularly for those who do not travel frequently and may not have an account set up. This could lead to a frustrating experience for travelers who are accustomed to the convenience of online check-in.

For frequent travelers, this change may not pose a significant issue, as they likely already have an account. However, infrequent travelers will need to take extra steps to ensure they can check in online, which could deter them from using Lufthansa altogether. This shift could ultimately affect customer loyalty and satisfaction.

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How can you prepare for this change? - Pointify Travels
How can you prepare for this change?

How can you prepare for this change?

To avoid potential delays and complications, travelers should take the following steps:

  • Create an account: If you haven't already, set up a Lufthansa account before your next trip. This will allow you to check in online without any issues.
  • Familiarize yourself with the app: Download the Lufthansa app and explore its features. This can help streamline your travel experience.
  • Plan for extra time: If you are an infrequent traveler, factor in additional time at the airport to accommodate potential delays due to check-in queues.

Is it worth transferring points to Lufthansa Miles & More now?

With the new check-in policy in place, travelers should evaluate whether transferring points to Lufthansa's Miles & More program is still a viable option. The program offers several sweet spots for award redemptions, particularly for flights within Europe and to destinations in Asia and North America.

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For example, a one-way flight from the U.S. to Europe can often be redeemed for as low as 30,000 miles during off-peak times. However, with the added hassle of online check-in registration, travelers may want to consider alternative airlines that offer more straightforward check-in processes.

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What are the potential trade-offs?

While the Miles & More program has attractive redemption options, the new check-in policy may lead to a trade-off between convenience and value. Here are some factors to consider:

  • Time vs. miles: If you value your time and prefer a hassle-free experience, you might opt for airlines that allow easier check-in processes, even if their award redemptions are less favorable.
  • Frequent flyer benefits: If you are a frequent traveler with status in the Miles & More program, the benefits of faster check-in and boarding may outweigh the inconvenience for infrequent travelers.
  • Transfer bonuses: Keep an eye on transfer bonuses from credit card partners to Miles & More. If a promotion arises, it might be worth considering a transfer despite the new policy.

What sweet spots should you target with Miles & More?

Despite the new check-in policy, there are still several attractive redemption options within the Miles & More program. Here are a few sweet spots to consider:

  • Short-haul flights: Redeem as few as 10,000 miles for flights within Europe, which can be a great value for quick getaways.
  • Transatlantic flights: Look for off-peak awards to Europe from the U.S. for around 30,000 miles one-way, especially if you can find availability on partner airlines.
  • Asia and beyond: Flights to Asia can often be found for 50,000 miles or less, making it a competitive option for travelers looking to explore the region.
Frequently asked questions - Pointify Travels
Frequently asked questions

Frequently asked questions

Will I still be able to check in at the airport?

Yes, passengers can still check in at the airport without an account, but this may lead to longer wait times.

How can I maximize my Miles & More points?

Focus on redeeming for short-haul flights within Europe or transatlantic flights during off-peak times to get the best value from your points.

What if I don't want to create an account?

If you prefer not to create an account, consider alternative airlines that offer more straightforward check-in processes.

Are there any current transfer bonuses to Miles & More?

Keep an eye on promotions from credit card partners, as transfer bonuses can enhance the value of your points when moving them to Miles & More.

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About the author

ZA

Zoheb Alvi

Published

Zoheb Alvi covers points strategies, fare deals, and travel optimization for the Pointify blog.

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