Hilton Employee Says Hotel Created Fake Guests To Get Paid More For Your Points Stays

Pointify is tracking this devaluation for the points-and-miles community.

A Hilton employee says their hotel created fake occupied rooms before night audit to push occupancy over the threshold where Hilton Honors reimburses more for award stays. The alleged scheme may sound like inside-baseball accounting, but it matters to members: inflated reimbursement costs ultimately make free nights more expensive in points.