Pointify News Desk
Transfer bonuses, devaluations, mistake fares, and fresh award space — the day’s points-and-miles news, pulled live from the sources we read all day.
A “service” dog on my Delta flight from Chicago to Salt Lake City seemed to find economy class just as tedious as the rest of us, spending part of the flight in the aisle rather than at the feet of his human. Do Genuine Service Animals Get Restless And Start Pacing The Aisle? On my […]
Air Canada has named SAS CEO Anko van der Werff as its next President and Chief Executive Officer, choosing an outside airline executive at a moment when the carrier has made real progress but still faces an important question: will the next chapter be about smart growth, or “disciplined capital allocation” that slowly erodes the […]
For all the complaining we used to do about the free snacks and meals that airlines served in economy class, there are some things I certainly miss, like the sandwiches on SWISS shorthaul flights. Delicious Sandwich On SWSS Sometimes we don’t miss things until they are gone. For this week’s Meal of the Week, I […]
Our Saturday afternoon journey from Chicago to Salt Lake City on a Delta Air Lines 737-800 in economy class was smooth and productive, with the kids really enjoying the seatback screens and Biscoff cookies and me enjoying the free high-speed Wi-Fi…a very drama-free flight. Delta Air Lines 737-800 Economy Class Review (ORD-SLC) We bought $134 […]
American Airlines is returning to Chicago-Tokyo flying, but there is a catch: it is not really adding service so much as replacing Japan Airlines on the route. That may help AAdvantage members looking to use systemwide upgrades, but for most passengers this looks like a downgrade…and betrays a linger malaise in the AA longhaul strategy. […]
A Sacramento musician says Southwest Airlines forced her off a flight and later called sheriff’s deputies after she tried to travel with her acoustic guitar as a carry-on item. Once again, musical instruments prove to be the most difficult carry-on dilemma for carriers. Southwest Airlines Passenger Says She Was Denied Boarding Over Acoustic Guitar A […]
Copa Airlines is rolling out Starlink Wi-Fi, but unlike every other airline implementation we have seen so far, it appears that it will not be free for most passengers. if true, that’s not a great development. Is Free Starlink Wi-Fi On Airplanes Already In Jeopardy? Starlink Wi-Fi has been one of the most exciting developments […]
Here’s a side-by-side review of a United Airlines 737 MAX 9 in economy class from Los Angeles to Chicago so that you can compare what has changed over the last couple of years and also know what to expect onboard. United Airlines 737 MAX 9 Economy Class Review My family had to jet to Chicago […]
A passenger may have had a bad flight attendant on American Airlines, but responding by posting her picture online and calling her a “pig” was not accountability, but ugly, petulant behavior that deserves to be called out. Passenger Calls American Airlines Flight Attendant A “Pig” Online…Which Says More About Him Than Her A man who […]
View From The Wing argues that it may be time for airlines to retire hot mixed nuts in first class. Respectfully Gary, hands off my (mixed) nuts! Hands Off My Mixed Nuts: First Class Needs More Warm Nuts, Not Fewer View From The Wing argues that hot mixed nuts in first class feel stale and […]
Marriott's owners say Bonvoy's billion dollar machine shortchanges them on award nights. However the fight ends, your points are likely to pay for it.
Delta keeps adding nonstop Europe flights from cities that are not hubs. Is the dartboard strategy genius, and which city is next?
United’s brand-new “Elevated” 787-9 has been grounded again, just days after returning from Boeing, and the reported is a serious one involving the Dreamliner’s Traffic Alert and Collision Avoidance System. United’s Brand-New Premium 787 Grounded Again After Reported TCAS Problems United Airlines’ first premium-heavy Boeing 787-9 Dreamliner with the new Polaris Studio suites is back […]
Ronald Reagan Washington National Airport will effectively shut down for much of July 4th as Washington, DC celebrates America’s 250th birthday, a rare and rather dramatic reminder that DCA may be the most convenient airport in America until the federal government decides it needs the airspace. Reagan National Airport (DCA) Will Shut Down For Much […]
UPDATE: United Airlines is bringing back, or more formally debuting, its “Twilight Bag Drop” at Chicago O’Hare over the Fourth of July travel period after several months of testing. The service allows United passengers departing ORD between 5:00 am and 9:00 am to drop their checked bags curbside the night before departure, between 7:00 pm […]
Delta’s pilot union has launched a passenger advice website that looks helpful on the surface, but the message underneath is clear enough: if Delta has reliability problems this summer, pilots do not want customers blaming pilots. Delta Air Lines Pilots Launch Passenger Advice Site As Reliability Fight With Management Escalates Delta Air Lines pilots have […]
A Korean-American physician says he was greeted mockingly with “Konnichiwa” after a flight by someone who appeared to be a United employee, then watched as the awkward exchange turned into something more insulting. While this may not be a David Dao incident, it seems like a serious unforced error. Doctor Says United Failed To Step […]
Scott Kirby’s July 4th message to United employees mixed patriotism, corporate pride, and his usual claim that United Airlines is not just the biggest airline, but “the best airline in the history of aviation.” Scott Kirby: United Airlines Plays A Pivotal Role In Exporting American Values (And Of Course, Is “The Best Airline In The […]
<!-- SC_OFF --><div class="md"><p>International carriers starting new service can often be one of the best times for wide open calendar open availability, as the route is completely new.</p> <p>For example, when <a href="https://www.jal.co.jp/ar/en/offers/new-direct-flights-chicago-tokyo/">JAL re-opened ORD to NRT</a> last year, the entire calendar was available with tons of F/J awards ready to book with partners.</p> <p>While it's not official, many suspect that AA is taking over this service,
A fitness influencer says she was stopped from boarding a Lufthansa Group flight because her outfit was deemed too revealing. I live in Los Angeles, so perhaps I have simply become immune to skimpy clothing, but the only problem I see is one of hygiene. Lufthansa Told Passenger She Was “Naked” And Made Her Cover […]
American Airlines is adding three routes from Chicago O’Hare, including a return to Tokyo Narita after a seven year pause. American Airlines Returns To Chicago–Tokyo With 787-9 Narita Flight American Airlines is re-laumching three routes from Chicago O’Hare, including a long-awaited return to Tokyo Narita. The new routes were first leaked by JonNYC yesterday but […]
American Airlines is adding three new routes from Chicago O'Hare, including a return to Tokyo.
A United Airlines passenger scored 98,000 MileagePlus miles for taking a later flight, and offers a useful reminder: if you are flexible, do not wait until the gate to volunteer. United Passenger Scores 98,000 Miles For Taking A Later Flight A United Airlines passenger hit the oversold-flight jackpot this week, walking away with 98,000 MileagePlus […]
Airfare pricing may soon become a bit less transparent if the Department of Transportation moves forward with a proposal to weaken the way airlines must display the full price of a ticket. Airfare Pricing May Get More Confusing If DOT Weakens Full-Fare Advertising Rule As View From The Wing explains, the current full-fare advertising rule […]
American Airlines is bringing its Provisions by Admirals Club concept to JFK, and while “grab-and-go lounge” may not sound especially exciting, this version actually has something American lounges have long needed: proper barista coffee. American Airlines Adds First Lounge Barista Coffee With New JFK Provisions Space American Airlines is opening a new Provisions by Admirals […]
Delta Air Lines has opened a second Delta One Lounge at Los Angeles International Airport, giving premium cabin passengers another dedicated space at LAX as Delta continues its multi-year investment in Los Angeles. Delta Opens Second Delta One Lounge At LAX, This Time In Terminal 2 This new lounge is located in Terminal 2 and […]
SAS has announced the largest aircraft investment in its history: Copenhagen is going to become a much more serious global hub. SAS Orders Airbus A330neos As Copenhagen Global Hub Ambitions Grow SAS has announced the largest investment in company history, with plans for up to 40 Airbus widebody aircraft as it rebuilds itself around Copenhagen […]
SWISS is serving a gourmet hot dog called the “Bastardo” in First Class this summer. The idea is clever, the timing is smart, and while the ingredients sound a bit odd to me, I would absolutely try it. But that gives me an idea for American Airlines or United Airlines… SWISS First Class “Bastardo” Hot […]
British Airways is now allowing cabin crew to rest in empty First and Club World seats on some longhaul flights. I understand the practical argument, but I still do not like it. British Airways Letting Crew Sleep In Empty First Class And Business Class Seats, Cheapening The Premium Cabin British Airways has reportedly updated its […]
My Alaska Airlines 737-800 flight from Seattle to Palm Springs in Premium Class was pleasant, with a nice lunch from Alaska’s buy-onboard menu and friendly service down the West Coat. Alaska Airlines 737-800 Premium Class Review After a long layover in Seattle (SEA), I boarded my flight to Palm Springs (PSP) from gate C18. The […]
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